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Augmented VPN (aVPN)

[WHITE PAPER] Uma rede privada virtual (VPN, Virtual Private Network) proporciona o melhor retorno do investimento em proteção de... more

The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q2, 2014

[WHITE PAPER] Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two... more

The SaaS Dilemma: Deciding Between Cost and Benefits

[WHITE PAPER] There’s a disconnect in the way most software companies, even cloud-based SaaS companies, license their systems. And... more

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[WHITE PAPER] While perhaps not the most exciting way to exchange information, faxing is one of the most widely used, secure and compliant... more

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[WHITE PAPER] "“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business... more

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Special Report

This report reveals what is driving the convergence between eCommerce and WCM solutions and provides a framework for eBusiness professionals to use when considering the pros and cons of using these historically independent platforms together.